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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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David Northcott

June 17, 2025

5  out of  5
rating by David Northcott
"Very easy to work with, and very quick responses"
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Sunny Singh

June 17, 2025

5  out of  5
rating by Sunny Singh
"Dora is the best person to help with either you need a new policy or renewal of your policy."
We responded:
"We are thrilled to receive your review! Thank you for taking the time to share your experience with us. This is State Farm Agent Alexa Santana, and it means a lot! Remember, we're here to help at 75 East Cherry St Suite 6A 1st Flr, Rahway, NJ 07065."
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Tarlochan sidhu

June 17, 2025

5  out of  5
rating by Tarlochan sidhu
"Dora is the best she did very good job understanding and work in love it Thanks Dora."
We responded:
"Thank you for your wonderful review! This is State Farm Agent Alexa Santana, and I’m so happy to hear that you had a great experience with our team. If you need assistance, don’t hesitate to visit us at 75 East Cherry St Suite 6A 1st Flr, Rahway, NJ 07065."
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Raymond Hudson

June 17, 2025

5  out of  5
rating by Raymond Hudson
"Very welcoming and kindness helpful and pleasent. Dora Hernandez."
We responded:
"Your feedback means the world to us! Thank you for taking the time to write a review. This is State Farm Agent Alexa Santana, and we’re here to help you at 75 East Cherry St Suite 6A 1st Flr, Rahway, NJ 07065."
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Thomas O'Connell Jr

June 11, 2025

5  out of  5
rating by Thomas O'Connell Jr
"I worked with Dora on an insurance policy. Great communication during the process. Highly recommend her and the agency."
We responded:
"Thank you for your lovely review! This is State Farm Agent Alexa Santana, and we’re thrilled to hear about your positive experience with Dora! If you have any questions or need assistance, please visit us at 75 East Cherry St Suite 6A 1st Flr, Rahway, NJ 07065."
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bolajoko ayoola

June 5, 2025

5  out of  5
rating by bolajoko ayoola
"Dora, I appreciate your earliest attention in getting the quote for my mortgage. She did an excellent job and gave me a reasonable quote at the shortest time. Thank you for your help. My premiun on my Auto also went down. Thank you Dora for all your assistance!"
We responded:
"Hi there! Thank you so much for your wonderful review! I'm thrilled to hear that Dora was able to assist you promptly and provide you with a great service. It’s fantastic to know that your auto premium went down as well! I truly appreciate your kind words and are so glad we could help you. If you need anything else or have more questions in the future, don’t hesitate to reach out."
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Lalit Seth

June 3, 2025

5  out of  5
rating by Lalit Seth
"I had a chance to discuss about my auto policy renewal with miss Dora Hernandez.She explained everything and all details .She is best !!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Luis Sanmartin

May 27, 2025

5  out of  5
rating by Luis Sanmartin
"Great customer service staff very helpful would recommend anyone needing insurance"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Lia Minott

May 21, 2025

5  out of  5
rating by Lia Minott
"The people here are so warm and welcoming! Dora Hernandez was especially helpful, being that I was getting auto insurance for the 1st time. She made it an easy and efficient process!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Omar Cancel

May 19, 2025

5  out of  5
rating by Omar Cancel
"Dora ,dora la mejor empleada del mundo y alexa la mejor agente q statefarm"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Leslie Redd

May 12, 2025

5  out of  5
rating by Leslie Redd
"I had an excellent experience with Dora Hernandez. She was cordial, informative and ready to share any/all discounts that she felt were to my benefit. She also was/is customer service oriented and let me know that she is always ready to answer any questions or solve any problems. It’s good to know she is available."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Albert Spinosa

May 7, 2025

5  out of  5
rating by Albert Spinosa
"Good"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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martha Echevarria

May 7, 2025

5  out of  5
rating by martha Echevarria
"Dora Hernandez is the person to have as your agent. She was very reassuring and helpful when I was concerned about finding coverage for my home. With confidence, she told me not to worry and that she will do all she can to help me get the coverage I needed. Dora came through and I was completely impressed with her professionalism, her positive attitude and great sense of humor. Now, I am happy State Farm policy holder. Thank you, Dora!"
We responded:
"Thank you so much for your wonderful review! We are thrilled to hear about your positive experience with Dora. She truly embodies the dedication and professionalism that we strive for in our team. It's fantastic to know that her reassurance and support made such a difference for you during the process of finding coverage for your home. We’re so happy to welcome you as a State Farm policyholder! If you ever need anything in the future, please don’t hesitate to reach out. Thanks again for your kind words!"
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Ramiro Castro

April 25, 2025

5  out of  5
rating by Ramiro Castro
"Gracias por todo tu ayuda fue excelente siempre atenta en cómo puedes ayudar no creo que haya alguien mejor que tú gracias Dora"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Omar McBee

April 24, 2025

5  out of  5
rating by Omar McBee
"Dora Hernandez is such a breath of fresh air. Her persistence is coupled with the best attitude and infectious laugh. Despite my questions and answers, Dora remained excited to ensure you were making a comprehensive decision. I would recommend the Alexa Santana team...but ask for Dora."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Gracia Ulloa

January 9, 2025

5  out of  5
rating by Gracia Ulloa
"Atencion rápida, respetuosa y precisa."
We responded:
"Thank you for reviewing the Alexa Santana State Farm Agency! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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pavel kamlet

December 13, 2024

5  out of  5
rating by pavel kamlet
"Customer service!!!! Really cares"
We responded:
"Thank you so much for recognizing my team!"
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David Deras

December 2, 2024

5  out of  5
rating by David Deras
"Dora, fue excelente en la información que necesitaba, me ayudó mucho en todas mis dudas, fue muy amable y honesta en cuanto a los seguros; excelente agente de seguros…; si necesitas a alguien en quien confiar en cuanto a seguros, no dudes en comunicarte con Ella. Fue un placer poder trabajar con Ella. Muchos éxitos y bendiciones"
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raghav seth

November 27, 2024

5  out of  5
rating by raghav seth
"I have been working with this State Farm Agency for many years. It has been a great experience working with this Agency and their team. I have talked to Dora Hernandez most of the time and she is an awesome person, very hard working and absolutely professional. She knows her profession very well. She has always solved all my issues "hot knife on the butter". She is so humble and sweet to talk to and will always make your day. I give 5+ stars to Dora."
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Farah Lebron

November 4, 2024

5  out of  5
rating by Farah Lebron
"She was so thorough and patient explained the whole process and provided an excellent service. I highly recommend obtaining insurance through them."
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Rayna Harris

October 24, 2024

5  out of  5
rating by Rayna Harris
"Very responsive and helpful!"
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Gavin Ganie

October 20, 2024

5  out of  5
rating by Gavin Ganie
"I was extremely nervous about switching over to a new home insurance company before I called. However, by the end of the I was extremely comfortable and informed. Thank you Ms. Santana"
We responded:
"Thank you Mr. Ganie for your review. My team & I make it our mission to help all customers understand each policy they purchase from our agency. Thank you for allowing us to insure your home !"
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Jarred Laboy

October 15, 2024

5  out of  5
rating by Jarred Laboy
"Dora made the experience so fast and easy I couldn’t have even imagined. She got me a quote way cheaper then expected even added some life insurance and was dramatically lower then anticipated for the car alone!! Thank you so much Dora!"
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fausto dominguez

October 11, 2024

5  out of  5
rating by fausto dominguez
"Muy a gradecido con Dora hernandez por ayudarme con mi seguro muy buen servicio gracias"
We responded:
"Muchas gracias Fausto. "
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M Jaye

September 26, 2024

5  out of  5
rating by M Jaye
"My review is for Dave. I worked with him earlier this week. He was wonderful. He demonstrated outstanding customer service."