State Farm® Insurance Agent Alexa Santana

"I was about 9 years in an online insurance and later thrown into another insurance out of state before running into Dora Hernandez.
What a pleasant experience to have been treated with high professionalism, caring attitude and speedy service. Dora truly won me over."

"I had an excellent experience starting a new auto policy here! My representative Faiman was so helpful and responsive during every step of the process. When I visited the office, Dora was a pleasure to speak with also. I would definitely recommend this office if you like great, attentive customer service with any of your State Farm needs."

"Hi, I was dealing with Geico for a couple years but recently they increased the policy amount and when I tried to talk to them about it they treated me badly and with no respect at all but thanks GOD I did receive a call from Dora Hernandez and when I heard her voice and the way she treated me everything changed in my live, she was very respectful and willing to help me with the problem I had with Geico and she did it, thanks to Dora Hernandez and State Farm and very excited now, GOD bless Dora and State Farm, thanks"

"Faiman is the best guy he describes me each and everything perfectly.. highly recommend"

"Friendly and helpful"

"Dora una de las mejores para hacer seguros"

"Dora.una.persona.muy.
amable.en.su.manera.de.trabajar.con.la.gente.y.forma.de.ayudar.gracias"

"5/5 for Faiman ! Great service !"

"Their newest agent, Faiman, was more than helpful. Not only did he lower my monthly insurance but I was able to get Renters included, as well."

"Dora at State Farm is ALWAYS very helpful and quick to get us what we need, as time sensitive is usually what we give her to handle !! Thank you Dora!!"

"This office is always looking out to save me $$$ which is appreciated! Dora especially is a pleasure to work with, and she has helped me through challenges that were preventing me from saving even more! She was able to help me navigate these issues and then provided a very good quote beating my current insurance by several hundred dollars. Thank you!"

"Buen servicio la persona muy amables te da buen trato sabe hacer su trabajo te ayudas mucho en tu seguro me tocó una buena persona se llama dora excelente persona me ayudó en todo excelente trabajadora se la recomiendo mucho"

"In need of any vehiclesor renters insurance, you’ve founded the right company. Professional, polite and rapid service."

"I love working with Alexa and Dora from State Farm"

"Dora es una excelente persona, me a ayudado muchisimo. Gracuas a Dios por ella. Le agradesco con toda mi alma la ayuda tan grande que a dado. Gracias un millon y que siga el excelente trabajo que of recent a todos sus costumers. Que Dios la bendiga. Gracias State Farm pir tener a una persona como Dora."

"I bought a new car and Alexa and her team had an extremely smooth transition from the old car to a new car"

"Alexa and her team are so helpful and thorough. I really appreciate the good work they do!"

"I was referred by a family member... I initially had no expectations because of the customer service I experienced with my prior insurance company... I come from a customer service background, so my bar may be high... When I tell you the customer service skills of both Alexa and Dora was excellent, believe me!!! They went above and beyond... They listen to me and didn't mind I had questions... They were friendly... Called back when they said they would... I could really go on and on!! I am really impressed and looking forward to working with State Farm for all my needs because it's hassle free!"

"I recently purchased a new insurance policy with State Farm, and the experience was excellent from start to finish. The process was smooth, straightforward, and very well organized.
Dora Hernandez was extremely helpful and professional throughout the entire process. She took the time to clearly explain the coverage options, pricing, and answered all of my questions, which made me feel confident in my decision.
I truly appreciate the transparency, efficiency, and outstanding customer service provided. Starting a new policy can sometimes feel overwhelming, but Dora made the experience simple and stress-free.
I would highly recommend State Farm, especially if you have the opportunity to work with Dora Hernandez."

"Recibí la atención de parte de Dora Hernández y puedo decir que fue muy buen servicio y mucha claridad al hablar."

"Recibí una excelente atención por parte de Dora Hernández, demasiado buena gente y amable, siempre estaba en disposición de ayudarme, la recomiendo mucho a ella y a state farm"

"Life Saver.. very Excellent Agency!"

"Alexa Santana was very helpful and knowledgeable with all of my husband needs and she went above and beyond with helping us out."

"A few months ago, I purchased a vehicle and added it to my insurance policy, only to realize it was a bad decision. I returned the vehicle and went for another one. However, after calling the corporate office after hours to add and remove the first vehicle, both vehicles ended up being left on my policy, which threw my bill off.

The next day, I reached out to my insurance office and was fortunate to connect with Alexa Santana. She was incredibly honest and explained that my account was messed up due to someone else's mistake, but she assured me they would work closely with me to fix everything.

I must say, Alexa and her staff worked diligently with me for 2-3 months to resolve the issues. She knows exactly what she's doing and was patient with me throughout the entire process. I was seriously considering leaving State Farm, but after her reassurance and commitment to fixing everything, I decided to stay, and I’m so glad I did.

Thank you for your exceptional service!"

"Dora and Tenesh were extremely helpful, knowledgeable and very pleasant to work with. Would recommend highly. Alexa was great too."