State Farm® Insurance Agent Alexa Santana
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jay Blendz
December 2, 2025
"A few months ago, I purchased a vehicle and added it to my insurance policy, only to realize it was a bad decision. I returned the vehicle and went for another one. However, after calling the corporate office after hours to add and remove the first vehicle, both vehicles ended up being left on my policy, which threw my bill off. The next day, I reached out to my insurance office and was fortunate to connect with Alexa Santana. She was incredibly honest and explained that my account was messed up due to someone else's mistake, but she assured me they would work closely with me to fix everything. I must say, Alexa and her staff worked diligently with me for 2-3 months to resolve the issues. She knows exactly what she's doing and was patient with me throughout the entire process. I was seriously considering leaving State Farm, but after her reassurance and commitment to fixing everything, I decided to stay, and I’m so glad I did. Thank you for your exceptional service!"
Kathy Massengale
November 21, 2025
"Dora and Tenesh were extremely helpful, knowledgeable and very pleasant to work with. Would recommend highly. Alexa was great too."
Vianet Paulino
November 2, 2025
"I very happy to have found an insurance company near me in Rahway NJ especially Dora who goes above and beyond in helping me set up for my business and personal insurance. Highly recommend."
Yang Lu
October 22, 2025
"Dora, is very good. She is so nice and helpful. She's very helpful. Very patient and looks out for her customers. Been here for so many years and highly recommend State Farm and Alexa Santana Agecy."
Julio Costa
October 8, 2025
"Excelente servicio. Buen conocimiento de seguros. Atención personalizada. Especial agradecimiento a Dora que es muy amable."
C C
October 7, 2025
"Dora is a breath of fresh air. Always has a beautiful smile and a contagious awesome personality. One of the reasons I stay with StateFarm"
"Thank you for recognizing my agency and my team members. "
Jamar Hall
September 11, 2025
"Hello, I had the pleasure of working with agent Dora Hernandez to cover my homeowners insurance. She made sure I got the best deal she could find. Cost were even lower than my online quote. High recommended state farm. After I close on my home I will be returning to bundle my auto insurance for more savings."
Dslayer M
September 11, 2025
"Dora thank you for patience and assertiveness you were very professional. I’m very thankful for you helping me. Truly appreciate page you."
Steven Borga
September 10, 2025
"Dora the greatest. Would give her 10+ stars if I could. Spent over an hour explaining my policy. Very patient and friendly. Real professional!"
usa911x
September 10, 2025
"Dora is the best. Friendly and took the time explain my Homeowners policy. Very patient."
Peterson Bellinger
September 9, 2025
"If it wasn’t for Dora and Alexa, I’d still be a victim of Progressive’s abuse. Not only was I ensured but I also advocated for. It cost nothing to reach out to them! It saved me 60%. Look at my proof"
yerlany villalobos
August 15, 2025
"La señora Dora me atendió y es muy amable"
Paulette Giroux
August 14, 2025
"Dora was extremely helpful in setting up my safe driving app. All the staff give great customer service. I will not hesitate to refer them to friends. Kudos to all of them!"
Francesca&John
August 14, 2025
"Dora has been so helpful with the process to insure some personal items! She’s super sweet and quick to respond!"
Asit Govil
August 13, 2025
"Excellent service. Always willing to go extra step to help their customers"
Hugo Paz
July 26, 2025
"Saludos a todos los que vean este review, quiero agradeser la agente de state farm Dora Hernandez por su ayuda y exelente trato al igual que la agencies liderada por la señora Alexa Santana"
thierry djakli
July 7, 2025
"Dora muy amigable y atenta a los usuarios de State Farm Gracias"
"Agradecemos mucho su reseña! Gracias por confiar en nosotros para sus necesidades de seguros. Le habla la agente de State Farm, Alexa Santana, y estamos a su disposición en 75 East Cherry St, Suite 6A, 1.er piso, Rahway, NJ 07065."
baz edey
July 7, 2025
"Dora, excelente ejecutiva de seguro. Cafe y un ambiente bien agradable. Recomendado para todo."
"¡Sus comentarios nos alegraron el día! Gracias por su amable reseña. Soy Alexa Santana, agente de State Farm, y siempre es un placer atenderle. Nuestra oficina está siempre abierta en 75 East Cherry St, Suite 6A, 1.er piso, Rahway, NJ 07065."
Jenliz Huertas
June 27, 2025
"Dora is extremely helpful, very responsive and ready to help with whatever you need."
"Thank you for sharing your positive experience! This is State Farm Agent Alexa Santana, and we’re delighted to have you as a customer. If you ever need help, our office is located at 75 East Cherry St Suite 6A 1st Flr, Rahway, NJ 07065."
Jose Da Silva
June 25, 2025
"Excelente Servicio, Dora es increíble y te orienta al máximo, ve el cliente con gran empatia.. Felicitaciones por ser tan excelente profesional. Agradecido!"
Laura Faria
June 23, 2025
"I was looking for a new insurance for my car and Dora Hernandez knew how to assist me finding a deal that best suits me. Thank you for the help you guys provided me."
Melida Gallego
June 20, 2025
"La Señorita Dora me ha atendido con tanta paciencia y conocimiento de su trabajo. Estoy muy agradecida de su paciencia y profesionalismo. Muchas gracias por tener gente como ella para atender el público. 🙏💯👍"
"¡Agradecemos su atenta reseña! Gracias por elegirnos como su proveedor de seguros. Soy Alexa Santana, agente de State Farm. Si necesita algo más, visítenos en 75 East Cherry St, Suite 6A, 1.er piso, Rahway, NJ 07065."
RECUENTO DEL PASADO UNIDOS POR EL DEPORTES
June 20, 2025
"Para dora Hernández muy amable cariñosa cariñosa"
"We appreciate your thoughtful review! Thank you for choosing us as your insurance provider. This is State Farm Agent Alexa Santana, and if there’s anything more we can do for you, please come see us at 75 East Cherry St Suite 6A 1st Flr, Rahway, NJ 07065."
Van Dogs
June 20, 2025
"Dora was very informative and patient."
"We’re so grateful for your review! Thank you for trusting us with your insurance needs. This is State Farm Agent Alexa Santana, and we’re here for you at 75 East Cherry St Suite 6A 1st Flr, Rahway, NJ 07065."
David Northcott
June 17, 2025
"Very easy to work with, and very quick responses"