State Farm® Insurance Agent Alexa Santana

"I had an excellent experience with Dora Hernandez. She was cordial, informative and ready to share any/all discounts that she felt were to my benefit. She also was/is customer service oriented and let me know that she is always ready to answer any questions or solve any problems. It’s good to know she is available."

"Good"

"Dora Hernandez is the person to have as your agent. She was very reassuring and helpful when I was concerned about finding coverage for my home. With confidence, she told me not to worry and that she will do all she can to help me get the coverage I needed. Dora came through and I was completely impressed with her professionalism, her positive attitude and great sense of humor. Now, I am happy State Farm policy holder. Thank you, Dora!"

"Gracias por todo tu ayuda fue excelente siempre atenta en cómo puedes ayudar no creo que haya alguien mejor que tú gracias Dora"

"Dora Hernandez is such a breath of fresh air. Her persistence is coupled with the best attitude and infectious laugh. Despite my questions and answers, Dora remained excited to ensure you were making a comprehensive decision. I would recommend the Alexa Santana team...but ask for Dora."

"Atencion rápida, respetuosa y precisa."

"Customer service!!!! Really cares"

"Dora, fue excelente en la información que necesitaba, me ayudó mucho en todas mis dudas, fue muy amable y honesta en cuanto a los seguros; excelente agente de seguros…; si necesitas a alguien en quien confiar en cuanto a seguros, no dudes en comunicarte con Ella. Fue un placer poder trabajar con Ella. Muchos éxitos y bendiciones"

"I have been working with this State Farm Agency for many years. It has been a great experience working with this Agency and their team. I have talked to Dora Hernandez most of the time and she is an awesome person, very hard working and absolutely professional. She knows her profession very well. She has always solved all my issues "hot knife on the butter". She is so humble and sweet to talk to and will always make your day. I give 5+ stars to Dora."

"She was so thorough and patient explained the whole process and provided an excellent service. I highly recommend obtaining insurance through them."

"Very responsive and helpful!"

"I was extremely nervous about switching over to a new home insurance company before I called. However, by the end of the I was extremely comfortable and informed. Thank you Ms. Santana"

"Dora made the experience so fast and easy I couldn’t have even imagined. She got me a quote way cheaper then expected even added some life insurance and was dramatically lower then anticipated for the car alone!! Thank you so much Dora!"

"Muy a gradecido con Dora hernandez por ayudarme con mi seguro muy buen servicio gracias"

"My review is for Dave. I worked with him earlier this week. He was wonderful. He demonstrated outstanding customer service."

"I recently found myself in a difficult situation after a car accident that resulted in my vehicle being a total loss. Thankfully, my experience with State Farm and my agent, Dora, made the entire process much easier than I anticipated. From the moment I contacted Dora, I felt reassured. She was incredibly attentive and guided me through every step of the claims process. The efficiency was remarkable, my claim was processed, and I received my payout within just 3-4 days. This is the quickest turnaround I’ve ever experienced with an insurance company, and I couldn't be more grateful. Dora’s professionalism and empathy truly stood out. She took the time to answer all my questions and ensured I understood everything clearly. Additionally, Alexa Santana, was equally impressive. Not only did she provide valuable assistance, but she also went out of her way to offer me something to eat and drink, making me feel welcomed and cared for during a stressful time. Overall, I can’t recommend State Farm enough, particularly Dora and Alexa. Their exceptional customer service and support turned a challenging situation into a manageable one. Thank you both for your kindness and professionalism!"

"Very good service and a quick and efficient solution."

"Best customer service"

"Excelente servicio siempre que tengo una pregunta me ayuda en todo,la señorita Dora me recomendó un seguro de vida y me explicó lo importante que es tenerlo gracias a ella ya tengo mi segura, lo recomiendo."

"Very helpful folk, I came in looking for a quote and they did everything they could to get me the best offer possible. These are the people you want see"

"I appreciate the courtesy from the staff at State Farm. Dora Hernandez and Alexa Santana you both are most helpful and cooperative. I enjoy dealing with you on my insurance.” “Service with you is always timely and pleasant.” “Thank you so much for your excellent service, patience and consideration of my insurance needs."

"I don't know about other locations but my State Farm person in Rahway NJ is the best. Patient & attentive. Go see Dora."

"Buenos dias a todos los clientes de state farm si están en el área de Rahway in New Jersey led recomiendo que todas sus dudas se las de la señora Dora herndandez ya que en ella encontrarán a una persona muy amable .. que le ayudará con todo se los recomiendo"

"Hablé con Dora y fue muy profesional con migo y al mismo tiempo me ayudó con todo lo que nesecitas . La recomiendo como Agente."

"I'd love to say that working with Dora Hernandez has been amazing. She has been very helpful with my mom's policies. It was a stressful process for myself, but she put me at ease."